Who wouldn’t love to have an arsenal of powerful calling techniques at their disposal? The market is teeming with competition. Customers are becoming more and more educated, and have a lot of options available to them. So, the better you could be on the phone, the higher chance you have of closing more deals.
Now, more than ever, it has become paramount to focus on methods that will help you deliver effective sales calls and turn more phone calls into closed deals.
This is why, today, we are going to take a closer look on different calling techniques that you can directly implement into your selling strategy and that will greatly help you improve your conversion rate.
1. Speaking with confidence:
As I showed in my video about Saleswomen vs. Salesmen, studies agree that 93% of all communication is, in fact, non-verbal. What that means is that 93% of the success of your sales calls comes down to whether you sound confident on the phone or not.
So, sure, practicing your script is important, but it’s not nearly as important as the tone of your voice.
There’s such a little difference in whether you sound confident or not, that it’s hard to actually pick-up. Think back of the last time you picked up the phone to talk to someone you didn’t know. You surely made up your mind on whether you want to hear what they have to say before they got to the end of their first sentence. Based, solely, on how they sound.
In my video on how to speak with confidence on the phone, I explain, exactly, what that difference is, as well as give you tips to sound very confident over the phone.
2. The power of humor:
If you can get your prospects laughing, your chances of closing that sale dramatically go up!
People crave humor, because life is already very serious. It’s full of deadlines, commitments, contracts, meetings, etc. Business is very serious. On top of that, it’s not very common that salespersons use humor.
Yet, humor is very relaxing. It, naturally, helps build rapport with people. When a client is laughing and relaxed, they are much more likely to do all the things you want them to do. This includes them staying on the phone longer with you. Which, in turn, gives you a higher probability of closing that sale.
It will also make them look forward to speaking with you in the future. This plays a huge role in your follow-up structure and process.
To know more about what laughter could help you achieve and how you can do it, check out my video about how to be funny, get your prospects laughing and close more deals.
3. Cold calling tips and techniques:
If I were to ask you when do you make your cold calls, what would you say?
The answer that I usually get is:
I make them whenever I have a chance.
I’ll make them in the afternoon.
It depends on my schedule.
But what I don’t hear is:
I’ll make them first thing in the morning!
They are my priority. Every day I have a set time and a clear goal!
Cold-calling can prove to be a difficult challenge. It has never been easy to pitch your product to someone who hasn’t expressed any interest in your product or service. This why it’s the pet peeve of many professionals in the sales industry.
So, if you feel that you are struggling with your cold calls, look no further than Sales Society where I teach valuable Telesales secrets that you can use to dramatically boost your conversions, as well as many other courses that will do nothing but allow you to succeed as a top performing salesperson and reach your highest ambitions.
You can also watch the video I made on this topic:
4. Phone sales mistakes that you need to avoid:
In sales, telephone skills are incredibly important. Telesales are at an all-time high, because of what’s happening in the world with the recent COVID-19 outbreak. Which has limited the face-to-face interactions that businesses could have with their clients. Naturally, the attention has shifted toward phone sales.
This gave rise to many new opportunities and constraints as well. Constraints on sales reps that can’t afford to make any mistakes on the phone any more.
Just like in any other sport, in order to reach a mastery level, you need to make some mistakes along the way. That’s why they are called learning opportunities. However, so as to learn from your mistakes, you need to identify them first, find out what went wrong and, actively, find ways to avoid them.
In my video about the 6 phone sales mistakes that you need to avoid I try to shed light on some common mistakes like not getting to the point fast enough, not mirroring and matching your customers’ tone and speed, not ending your speech with questions and other little hidden opportunities for you to make the most of your sales calls.
Moreover, I talk about how you can avoid these mishaps and what you can do instead to increase your chances of turning phone calls into clients tenfold.
On a related not, I have compiled a playlist, over on my YouTube channel, as a repertoire of calling techniques and tips that you can use any time the situation calls for it. There, you’ll find everything we talked about in this article, as well as many other highly practical sales topics like:
You can also grab a copy of your FREE E-Book ($17.99 Value) and learn 20 of my sales secrets that will set you apart from your competition right away! Enjoy it while it’s free!
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